Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at support@plutocbandz.com.
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always reach out to us for any return questions at support@plutocbandz.com.
Refunds
Once we receive and inspect your return, we’ll let you know if the refund is approved. If approved, you’ll be automatically refunded to your original payment method.
Please note:
It may take 5–10 business days for your bank or credit card company to process and post the refund.
Shipping charges are non-refundable, unless the return is due to a damaged or incorrect item.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
We do not accept returns on:
Sale items
Gift cards
Custom or personalized orders (unless they arrive damaged or defective)